Privacy Refund

1. Refund request deadline

You have 7 calendar days from the purchase date to request a refund of the amount paid.

2. Conditions

For a refund to be eligible, the following conditions must be met:

• The request must be made within 7 calendar days.
• You must not have consumed more than 30% of the digital guide's content.
• The reason for the request must relate to the purchased guide, rather than changes in personal circumstances unrelated to the product.

3. How to request a refund

To start your request, send an email to the contact address shown on the website, including:

• Full name used for the purchase.
• Email address used for the purchase.
• Transaction number or receipt.
• Reason for the request.

We will respond to your request within a maximum of 5 business days.

4. Refund method

Approved refunds will be issued through the same payment method used for the purchase. The time it takes for funds to appear depends on your financial institution or payment processor.

5. Exceptions

Refunds will not be issued in the following cases:

• Requests made after the 7-calendar-day deadline.
• When more than 30% of the guide has been consumed.
• Cases involving misuse, redistribution, or attempted resale of the guide.